For online orders :
Delivery times are subject to product availability, processing time and postal delivery times.
More generally, your order will be delivered to your home by colissimo with an average delay of 48 hours to one week.
For metropolitan France, shipping costs (with insurance included) are free, except for sales and promotions.
A processing fee may be applied for the return of parcels that have not reached the recipient due to a wrong or incomplete address.
For Click & Collect
The delivery is made to the shop of your choice on the day and time you indicated when you placed your order on our online shop.
The order confirmation email is proof of your delivery slot.
If you are unable to collect your order during this time slot, please contact our customer service department at least 24 hours before the collection date to arrange a new appointment.